Privacy Policy for EfficientMedClaims
Effective Date: January 2, 2025
Last Updated: 02/02/2025
Website: www.efficientmedclaims.com
1. Introduction
EfficientMedClaims LLC (“EfficientMedClaims,” “we,” “our,” or “us”) is committed to protecting the privacy and personal data of our clients, partners, and website users. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, submit a form, or engage with our services.
We provide professional medical billing, coding, revenue cycle management, compliance and enrollment services, patient and provider support, and operational assistance for healthcare providers across the United States.
2. Information We Collect
We collect personal and business information through our website, forms, communication tools, and service interactions. This includes:
2.1 Personal Data
Full Name
Email Address
Phone Number
Practice Name or Business Name
Business Address
Communication Preferences
Any details submitted via contact or service request forms
2.2 Service-Specific Data
Requested services (e.g., AR Management, Prior Authorization)
Provider and patient data submitted by clients (under HIPAA protection)
Preferences for reports, billing workflows, or communication
CRM and tracking data (for internal workflow and service updates)
2.3 Automatically Collected Information
We may also collect:
IP address
Browser type
Device type
Usage patterns on our website
Cookies and other tracking technologies (see Section 8)
3. How We Use Your Data
We use the collected data to:
Provide and manage medical billing and related services
Communicate via email, SMS, WhatsApp, or phone (with consent)
Manage your account, requests, and service onboarding
Personalize your experience on our platform
Improve our website functionality and performance
Comply with legal and regulatory requirements (HIPAA, GDPR, etc.)
4. Legal Basis for Processing (for GDPR Users)
If you are located in the EU/EEA, we process your personal data based on:
Consent – for direct marketing or communication preferences
Contractual Necessity – to provide requested services
Legal Obligation – to comply with regulations like HIPAA
Legitimate Interest – to improve our services and user experience
5. Communication and Marketing
With your explicit consent, we may contact you via:
Email
SMS
WhatsApp
Phone Call
You can update your communication preferences or opt-out at any time by contacting us at privacy@efficientmedclaims.com or using the “unsubscribe” link in our emails.
6. Data Sharing and Disclosure
We do not sell or rent your personal data. We only share data with:
Authorized employees or contractors for service delivery
HIPAA-compliant third-party service providers (e.g., cloud storage, CRM, payment processors)
Legal or regulatory authorities when required by law or in response to legal processes
All third-party processors are bound by confidentiality and data protection agreements.
7. Data Storage and Security
We store your data securely using industry-standard encryption and access controls. Our systems are protected against unauthorized access, loss, misuse, or disclosure.
We retain personal data:
As long as necessary to fulfill the purpose for which it was collected
In compliance with applicable tax, legal, and contractual obligations
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience. These cookies help us:
Remember your preferences
Analyze website performance and usage
Deliver personalized content
You can manage cookie settings via your browser or opt-out using cookie banners where applicable.
9. Your Rights
Depending on your location, you may have rights to:
Access or request a copy of your personal data
Request corrections to inaccurate data
Request deletion (“right to be forgotten”)
Restrict or object to processing
Withdraw consent for communication
Lodge a complaint with a data protection authority
To exercise these rights, please email: info@efficientmedclaims.com
10. HIPAA Compliance
EfficientMedClaims operates under HIPAA guidelines for handling Protected Health Information (PHI) submitted by healthcare providers. All PHI is processed with appropriate safeguards to maintain confidentiality, integrity, and security.
11. International Data Transfers
While our primary market is in the U.S., some of our operations and data processors may be based outside the U.S. In such cases, we ensure your data is protected under appropriate safeguards, such as Standard Contractual Clauses (SCCs) or equivalent agreements.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect legal or operational changes. Updates will be posted on this page with the updated effective date.
13. Contact Us
If you have any questions or requests about this Privacy Policy, or how we process your data, please contact:
📧 Email: info@efficientmedclaims.com
🌐 Website: www.efficientmedclaims.com
🏢 Business Address: 30 N Gould St Ste N, Sheridan, WY 82801, USA
By using our website or submitting your data, you agree to this Privacy Policy and authorize us to process your information in accordance with it.